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Managed IT Infrastructure

Process-driven on-prem, cloud and hybrid infrastructure management for enterprises

Our qualified experts manage your infrastructure, lower your Total Cost of Ownership (TCO), optimise IT hardware and software, enable end-to-end visibility through a single dashboard, eliminating the need for full-fledged internal IT teams, and prevent network disasters.

Why Techensglobal for managed IT infrastructure?

Flexible working models

We offer multiple service models — dedicated, shared, or customized depending on your requirements. You can choose to


Multi-vendor support

Our teams are experienced across devices for end-users and enterprise products; operating systems (OS) such as Linux, Unix,


Certified teams

We have teams of skilled engineers with 300+ certifications across security, network, database, application, and


End-to-end services

We offer a wide range of services across the IT infrastructure management landscape — networking and security, servers,


Our managed IT infrastructure services

Networking and security

Maintenance and troubleshooting of LAN, WAN, WLAN, VPN and IP Telephony
Configuration, management and optimization of routers, switches, and other network devices
Consulting, integration, deployment, and management of Software Defined Networks
Deployment, administration, and maintenance of next-generation firewalls
Monitoring network activity and performance
Network penetration testing, risk analysis, and benchmarking
Monitoring and maintenance of intrusion detection and prevention systems

Networking and security

Cloud architecture consulting and the selection of a cloud vendor
Cloud security and compliance management
Cost optimisation
Cloud infrastructure administration and operations
Cloud utilities and tools management

Compute and storage

Consulting, capacity planning, and installation of servers
Configuration and maintenance of Direct Attached Storage (DAS), Network Attached Storage (NAS) and Storage Area Networks (SAN)
Fine-tuning of storage and servers
Server upgrades
Maintenance of servers — OS and security patch updates
Vendor management for incident resolution
Server and storage performance analysis and optimisation


Tier-based approach to customise our solutions for your needs
Database environment management
Database administration — user, backup, and security
Database performance tuning and optimisation
Skills across Oracle, Oracle EBS, SQL server, MySQL and NoSQL – Mongo DB
Schema level change management
Database backup and Disaster Recovery (DR)
Monitoring of database space and logs


Virtual resource allocation and planning
Monitoring and troubleshooting of virtual resources
Workload management and optimisation
Building of automation capabilities

Backup and DR

Data protection design, monitoring, and management
Application and storage server replication – onsite and cloud
System and file level recovery
Periodic data backup, validation, and consolidation
Native backup and restoration of storage and servers

Operating systems

Support for Windows server, Linux and Unix OS (HP-UX, AIX, Oracle/ Solaris)
Upgrade management
Installation and configuration of OS
Performance administration and uptime optimisation
Vendor management
Patch management