Managed Network Operations Center
NOC Services
Infrastructure problems slow you down and force you to concentrate on day-to-day defence. Our NOC services not only assist you in managing operations smoothly but also in optimizing them further through the use of its professional and experienced, methods and technologies. Our network operations centre teams provide infrastructure monitoring and management, high-level security services, and disaster recovery services 24/7.
How Our Team Work
Our Level 1 and Level 2 teams are in charge of proactively monitoring and optimizing the infrastructure security and stability of our clients’ ecosystems. Our team works with both enterprise and small business customers to improve network performance, organizational performance, and overall IT productivity
Our Network Operations Center Services
Root Cause Analysis (RCA)
It is a strategy used to track down the basic reason for the issue of imperfection
Capacity Forecasting
Our instrument predicts how much stockpiling an association will require to identify and measure overall capacity of the production
Preventive Maintenance
It will assist with guaranteeing that your network gadgets,PCs and workers are continually working ideally ,safely and dependably
Proactive Monitoring
Improves the quality of service while costs are reduced allowing companies to respond to changes promptly
Performance Reporting
The work results of different cycles are additionally dissected and consolidated into performance reports to analyzes a project’s progress and inform stakeholders
Security Patches
A security patch is a change applied to a resource to right the shortcoming portrayed by a weakness
Unified SLA
Service level agreement permit association to characterize the degree of administration they deal with their clients
Trend Analysis
It is a factual procedure that attempts to decide future developments of a given variable by breaking down corded patterns
NOC Services Portfolio
NOC ManagementÂ
24/7 NOC Proactive Monitoring Services
Proactive Alert Monitoring & Reporting 24/7
Service Level Agreements (SLAs) and Helpdesk
1. Monitoring and management of SLAs 24 /7
2. 24-hour technical support desk to manage tickets and provide remote assistance
3. Comprehensive documentation and Reporting
Why Choose Techensglobal ?
COMPETENCE
Our highly experienced team with vast technological expertise is fully equipped to deliver perfect solutions for all your requirements.
COMMITMENT
Our dedicated and professionally skilled team works relentlessly to ensure error-free and timely delivery of solutions to our clients.
CREDIBILITY
With the best talent on-board and following best practices, we are fully committed to provide technically superior and the most efficient solutions to our clients.
COLLABORATION
Our highly experienced team with vast technological expertise is fully equipped to deliver perfect solutions for all your requirements.
CLIENT ORIENTATION
With the Client-First approach; all our efforts are aimed towards creating winning solutions for our clients, even if that calls for going the extra mile.
CLIENT SATISFACTION
For us Client satisfaction is supreme; we take full ownership and responsibility to offer you more value for your money and keep you ahead of your competition.