Terms & Conditions

introduction

techensglobal private limited (“we”, “us”, or “our”) is committed to protecting the privacy and security of the personal information of our clients, website visitors, and users of our services. this privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our cybersecurity, socaas, and vapt services.

information we collect

we may collect the following types of information:

personal information: name, email address, phone number and any other details you voluntarily provide through contact forms, service requests, or demo bookings.
technical information: ip address, browser type, device information, operating system, and pages visited on our website.
service data: information shared with us in the course of delivering security assessments, monitoring, or consulting engagements, as governed by the applicable client agreement.

how we use your information

we use the collected information to:

respond to inquiries and provide requested services.
deliver, maintain, and improve our cybersecurity offerings.
communicate updates, service notifications, and relevant security advisories.
comply with legal, regulatory, and contractual obligations.
enhance website functionality, security, and user experience.
data protection and security

we implement industry-standard technical and organizational safeguards — including encryption, access controls, and continuous monitoring — to protect your information against unauthorized access, alteration, disclosure, or destruction. access to client data is strictly limited to authorized personnel bound by confidentiality obligations.

sharing of information

we do not sell, rent, or trade your personal information. information may be shared only with:

trusted service providers who support our operations under strict confidentiality agreements.
regulatory or law enforcement authorities when required by applicable law.
clients, strictly within the scope of a signed engagement.
cookies and tracking

our website may use cookies and similar technologies to enhance browsing experience and analyze site traffic. you can control cookie preferences through your browser settings.

data retention

we retain personal and service data only for as long as necessary to fulfill the purposes outlined in this policy, meet legal obligations, or support legitimate business needs.

your rights

subject to applicable law, you have the right to access, correct, update, or request deletion of your personal information. to exercise these rights, please contact us at the email address below.

third-party links

our website may contain links to third-party sites. we are not responsible for the privacy practices or content of such external websites. we encourage you to review their policies independently.

updates to this policy

we may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. the latest version will always be available on this page with the updated effective date.